Refunds

Refund policy

Effective date: November 13, 2026

Polar Software, Inc. (Polar) is the merchant of record and authorized reseller for CppPath orders. Polar processes payments, calculates and collects applicable sales tax and VAT, and issues receipts and invoices.

Refund requests

CppPath doesn't offer refunds for a change of mind or for unused time in a subscription period. This policy doesn't limit any right you have under applicable law.

CppPath refunds billing errors, such as a duplicate charge or a wrong amount. If CppPath Pro isn't available during a paid period, CppPath gives a prorated refund for that period.

Refunds are evaluated under applicable law, the applicable refund policy, and card network rules, as described in Polar's Buyer Terms. Except where the law requires otherwise or where the product wasn't provided, fees for elapsed subscription periods are non-refundable.

As merchant of record, Polar can refund an order independently of CppPath's policy. Under its Master Services Terms, Polar can refund a transaction that it believes was made in error or fraudulently, or that may become subject to a chargeback. Polar can also refund when applicable law, its payment processor, or card network rules require it. Polar can refund a subscription payment that you ask about within 30 days of the last renewal, if Polar decides that the refund serves both you and CppPath. Polar may also refund within 60 days of purchase at its discretion to prevent chargebacks, and it automatically refunds some lower-value orders. An automatic refund cancels the subscription and ends Pro access.

To request a refund or resolve a billing issue, contact Polar at support@polar.sh, or email support@cpppath.com from the email address on your account. If you're a consumer in the EU or UK, you may be able to withdraw from a CppPath Pro purchase within 14 days without giving a reason. If you asked for Pro to start right away, you may have to pay for the part of the period before you withdrew. To withdraw, contact Polar at support@polar.sh or email support@cpppath.com. This policy doesn't limit that right.

A full refund of the payment for your current billing period cancels the subscription immediately, and Pro access ends. A partial refund, or a refund of an earlier payment, doesn't change your subscription. Cancellation at the end of the paid period stops future renewals.

Contact Polar or CppPath before you dispute a charge with your card issuer. You keep the chargeback rights that your card issuer gives you.

Cancel a subscription

Use Manage subscription in Settings to cancel at the end of your current paid period. Cancellation stops future renewals, and Pro access remains active through that period.